Privacy policy

Welcome to Creative Kitchens and Stone! At Creative Kitchens and Stone (“Creative Kitchens,” “we,” “us,” or “our”), we prioritise the protection of your privacy. We believe in transparency, ensuring you understand what personal information we collect, how we use it, and the choices and rights available to you. By utilising any of Creative Kitchens’ services, you acknowledge your agreement to our Terms of Service and consent to the terms outlined in this Privacy Policy and our Cookie Policy.

1. Key Definitions In this Privacy Policy, “Users” refers to our customers who use our services, including visitors to our sites. “End Users” encompasses users, visitors, and customers of our Users’ sites. For definitions not provided here, refer to our Terms of Service.

2. Application of this Privacy Policy This Privacy Policy outlines the collection and use of personal information for our internal purposes (where we act as a controller), encompassing account information and data related to your interactions with our services.

We use cookies and similar technologies, as detailed in our Cookie Policy. Our website is hosted on AWS, and data is stored through Creative Kitchens’ systems.

3. Personal Information We Collect We collect various personal information, including:

  • Information provided when submitting an enquiry or creating an account (e.g., email address, first name, last name).
  • Marketing preferences.
  • Communications sent to us, such as customer support inquiries.
  • Survey, contest, or promotion-related information.
  • Information from your use of our services (e.g., IP addresses, browser details, interaction data).

4. How We Collect Personal Information We collect personal information through direct user input (e.g., enquiries), automatic recording during service use (e.g., through cookies), and information received from third parties (e.g., when arriving via a third-party ad).

5. How We Use Your Personal Information We utilise your personal information for various purposes, including providing services, communication, surveys, promotion, advertising, customising services, improving services, security, third-party relationships, enforcement, protection, and legal compliance.

6. How We Share Your Personal Information We share personal information with affiliates, business partners, service providers, for legal compliance, advertising purposes, and in business transfers.

7. Your Rights and Choices Subject to applicable law, you may access, update, change, or delete personal information. You have the right to object to processing and may lodge complaints with relevant authorities.

8. How We Protect Your Personal Information We maintain administrative, technical, and physical safeguards to protect personal information against unauthorised access or misuse.

9. How We Retain Your Personal Information We retain personal information for as long as needed to provide services, comply with legal obligations, protect interests, and enforce agreements.

10. Data Transfers Personal information may be transferred to countries with differing data protection laws. We use approved mechanisms for such transfers.

11. Updates to this Privacy Policy This Privacy Policy may be updated to reflect changes in technology, law, or business operations. We encourage periodic review for understanding any changes.

12. Contact Us For inquiries or to exercise your rights, contact us at

Cookie Policy This section describes how Creative Kitchens uses cookies and similar technologies. For any inquiries, contact us at

Cookies Cookies are small text pieces sent to your browser when you visit our site, aiding functions such as authentication, personalisation, security, performance analysis, and analytics.

Pixels Pixel tags embedded in websites and emails help us understand interactions, providing a tailored experience. For instance, if you visit a page related to kitchen renovations, a pixel may show you a relevant ad later.

Device Identifiers Device identifiers are used to track, analyse, and enhance service and ad performance.

Modifications to this Cookie Policy will be posted on our site, with significant changes subject to notification according to our Terms of Service.

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